Last updated: 28/06/2025
At Hologram Zoo Melbourne, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website.
📋 What Information We Collect
We only collect personal information that you voluntarily provide when making a booking through our website. This may include:
- Your name
- Your email address
- Your phone number
- Booking details (date, time, number of guests)
We do not collect payment information directly through our website — this is handled securely by our trusted third-party booking provider.
💡 How We Use Your Information
We use the information you provide solely to:
- Process and manage your booking
- Contact you about your visit if needed (e.g., booking changes or important updates)
- Send booking confirmation or reminders via email or SMS
We do not sell, rent, or share your information with third parties for marketing purposes.
🔒 How Your Information Is Protected
We take reasonable steps to ensure your personal information is stored securely and protected from misuse, loss, or unauthorised access. We work with trusted booking platforms that use secure encryption and data protection practices.
🌐 Cookies and Website Tracking
Our website may use basic cookies or analytics tools (such as Google Analytics) to improve your browsing experience. These tools do not collect personally identifiable information and are used only to help us understand how visitors interact with our site.
❌ No Comments or User Accounts
We do not offer public commenting, user accounts, or forums on our website. This means we do not collect or store any additional user-generated content or personal data beyond booking-related details.
📞 Contact Us
If you have any questions about your privacy or how we handle your information, please get in touch:
Hologram Zoo Melbourne
📍 24 Charter Street, Ringwood VIC 3134
📧 info@hologramzoo.melbourne
📞 (03) 8736 1312